By Jim Collison,
President, Employers of America
The quickest and simplest way to work miracles in your workplace is to ask your employees for their ideas. And the smartest, most effective way to get the most ideas from your employees is with a formal employee involvement or a suggestion program).
Employees’ brains are usually loaded with ideas that would reduce tensions…improve customer service and customer loyalty…and continuously improve the quality of products and services.
Amazingly, most employers refuse to launch an employee idea and suggestion program. Or if they do, the suggestion program sputters along and then employee involvement languishes or dies.
Surveys of employee suggestion programs consistently report that the annual savings from ideas submitted in active suggestion programs average from over $700 to more than $1,000 per employee per year.
This means that an organization with 50 employees and an active suggestion program can save over $35,000 a year from ideas submitted by employees. Most of these ideas generate savings year-after-year. So the cumulative value of ideas over time is substantially greater than the $35,000.
Direct cost-cutting, money-saving ideas make up only part of all the ideas employees can offer. Organizations also use suggestion programs to generate employee ideas to improve quality, to improve morale, to add to product lines, and to improve safety.