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How Much Can Poor Ethical Decisions Cost You? By Robert Rosell, President, QMR The headline in the Seattle Times read: "Boeing lawyer warns of company’s legal peril". The article sited Boeing Senior Vice President and General Counsel Doug Bain's speech to 260 top company executives. In a powerful presentation, Bain made the case that poor ethical decisions were seriously damaging one of the country’s oldest, largest and most important companies. Settlement costs with the government and lost revenues due to ethics scandals at the aerospace giant already have cost over $1 billion and could reach $5 – 10 billion. That’s billion with a “b”. 15 company Vice Presidents have lost their jobs due to ethical “lapses” over the past few years. He noted that in 2005 alone, 900 of the formal ethics complaints that were lodged internally with the company’s Office of Ethics and Business Conduct were found to have substance. 900 in one year! Before you start shaking your head and wondering how Boeing could have reached these depths, read the article directly below the one on Boeing which is headlined “Exxon posts $36.1 billion in profits, highest in US history”. Now I’m not opposed to any company making a profit, but what is particularly interesting about this story is that on announcing its quarterly profits yesterday, Exxon took out newspaper ads around the country to make the case that their $36.1 billion profits were really quite moderate and that people shouldn’t pay any attention to them. There is no profiteering on the war in Iraq or the devastation caused by recent US hurricanes. It’s just business as usual. The fact that this is the largest profit by a corporation in the history of the US (and possibly the world) and that we’re the ones who are paying for it with artificially inflated gas prices is really no big deal. Relax. Forget about it. Buy the stock. If organizations don’t make a real commitment to the highest ethical standards, if they don’t start or expand training on what their organizations’ fundamental values are and how to make better ethical decisions at work, they risk losing it all. And we, as employees, customers, stock holders and citizens will pay the price just as we’ve done with Enron, Worldcom, Arthur Andersen and so many others. There is no other training that is as important to an organization’s future as this. If you don’t believe me, ask Doug Bain. Robert Rosell, President, QMR

Free Online Preview How do you make better ethical decisions at work? Just because a particular choice is legal does not make it right. Seeing legal compliance as the goal of ethics rather than the starting point can lead to poor decision making with disastrous consequences for the individuals involved and their organizations. Compliance is essential, but it's not enough. Series Objectives This new series, Compliance is Just the Beginning, presents an easy-to-learn approach that will help employees at all levels make better ethical decisions. Program Contents Program One, 3 Steps to Ethical Decisions (24 minutes), introduces the process. We hear from a former Enron executive as well as six ethics experts who discuss the pressures people can feel that may lead them to make poor decisions. We explore the importance of being aware of our core values as well as the standards of behavior expected by our organizations and our communities. Most importantly, we learn the 3 steps we can each take when faced with a tough ethical choice to help us make the best possible decision. These are: The Compliance Test The Ripple Effect The Gut Check Program Two, Ethical Situations to Consider (32 minutes), presents us with 8 dramatized scenarios. These stories represent familiar ethical issues most of us will face at some time. By discussing these situations and applying the 3 Steps process in each case, employees gain valuable practice and reinforcement. Support Materials The programs come with a comprehensive facilitation package that includes course outlines, training activities, reproducible handouts, and optional PowerPoint slides. This series can be delivered on video, DVD or online streamed media. Purchase Price for Each Program: $625.00 Purchase both Programs (1&2) for $1062.50 Or license one program for short-term (7 day) usage for $295 each To send you a link for a Free Online Preview of this Video and its Guides, email us at: service@communicationideas.com

How to Make Better Ethical Decisions, and How Training Can Help Powerful corporations have fallen and top executives gone to jail because of terrible ethical decisions. How can you avoid this? How can HR and Training departments help? By Robert Rosell* There has been a confluence of sad and painful situations, all caused by people at work making terrible ethical decisions. On the business side, some of the largest corporations in the United States have fallen victim to the belief that the ethical choices we make will somehow remain invisible. At communications giant WorldCom, senior executives were convicted of fraud, conspiracy, and lying to regulators. Global conglomerate Tyco’s CEO was listed by Business Week as one of America’s top 25 managers before he was charged with looting his own company of $600 million. Boeing’s top executive was fired after a series of scandals involving military contracts, and his successor resigned a few months later in the wake of a sex scandal. Adelphia, AOL Times Warner, Arthur Andersen, Global Crossing, Halliburton and many more of the most powerful corporations in America found themselves on the front pages of newspapers around the world, accused of a wide range of offenses. And the name Enron – once considered one of the most innovative and successful energy companies in the world - has become synonymous with fraud, greed, and ethical misconduct at the highest levels. Corporations haven’t been the only institutions impacted by ethical scandals. The majority leader in the US House of Representatives was censured by his own Ethics Committee 3 times in one year. Sports organizations, from the Olympics to professional and college leagues, have all found themselves making headlines because of drug abuse, financial misconduct or other indications of a lack of sound ethical judgment. Even charitable and civic organizations have been rocked by a wide range of scandals. In response laws have been passed, committees formed, and individuals prosecuted. People shake their heads and lament the lack of values in our most valued institutions. Employees look to the leadership in their organizations to provide clear guidance on how to improve the situation. Part of the problem has been that as we enact more laws to define appropriate or “legal” behavior, we distance people from the decision-making process about what constitutes “right” conduct. As a result, we have begun to confuse “compliance” with “ethics” - we see compliance with the law as the goal, rather than the starting point of ethical decision making. Human resource and training departments have a long history of playing a critical role in tackling difficult social issues at work. As sexual harassment became a major concern in the 1990’s, organizations mobilized their resources to provide guidance to employees at all levels on their rights and responsibilities. Policies were crafted and enforced, and conditions in most companies and agencies improved. The same has been true of discrimination and other diversity issues. These battles are not won, but there has been significant progress. The same energy must now be applied to improving the ethical climate in our organizations. We can and must arm employees and managers with the tools they need to help them make better ethical judgments. The goal is not just to avoid embarrassment or penalties; it’s to make our organizations stronger and more effective. These are the conditions that prompted QMR to create Compliance is Just the Beginning, a training video program to help people at all levels make better ethical decisions. (You can preview the entire program Free online. See next item below) We don’t pretend that this series is a silver bullet. A training resource won’t turn around the condition of ethical decision making in any given workplace. It will take a sustained effort that includes clarifying organizational values and policies, clear and unequivocal enforcement of the highest ethical standards, and most importantly – leadership. We have seen the cost of inaction as retirement savings have been wiped out, careers ruined, and important institutions in our society weakened. It is too high a price to pay. Your decision to introduce or expand ethics training in your organization is an important signal that you take this issue seriously. If we are going to have organizations that we can be proud of, we need employees and managers who are aware of the values that underpin our decisions, a process to help them deal with difficult ethical choices, and most of all we need leaders who are willing to step forward and show us the way. Robert Rosell, President QMR

50 Activities for Promoting Ethics and Integrity in the Organization - Fully Reproducible $139.95 This title is divided into five sections. Each section has ten exercises designed to stimulate discussion and promote inquiry regarding business ethics. The activities focus on Leadership, Corporate Citizenship, Salesmanship, Management, and Teamwork. Contributing to this collection is a range of trainers from a wide variety of disciplines and locations, including Europe, India, Canada, and a broad cross-section of the United States. Training Objectives include: Increase ethics awareness among managers, teams and sales personnel; Help develop values and guidelines; Provide training activities to support organizational ethics policies ; Provide activities for practice in ethical decision-making. ....... Training Methods include: Icebreakers; Assessments; Role plays; Games. 300 pp/ 3-ring binder/ Code...50API/ $139.95

Ethical Leadership for the 21st Century Video, Leader's Guide and 5 Participant Booklets $495.00 For all leaders in our 21st century—upper management, middle management, front-line supervisors, and team leaders—ethics is essential to success. This program helps leaders understand the benefits of ethical behavior and to apply ethical principles in their roles as leaders. Using a well-defined system of understanding ethical decisions and choices, the program helps participants know how to choose the most ethical choices. The program examines the concept of organizational social responsibility, seeing how values-based organizations today let principles and values guide them in day-to-day decisions, as they avoid wrong behaviors and take active steps to do what’s right. When they complete this program, participants will understand how to be ethical in their own actions, and how to lead others in their groups or organizations to be ethical. The Complete program contains 5-minute Video with Leader's Guide and 5 Participant Booklets $495.00 Additional Participants Booklets are sold in packs of 5 / $49.95 Join the Thank God It's Monday mailing list Email: Send Page To a Friend

Balancing Personal and Professional Ethics Training Program $69.95 Ankerstar & Dalke's Balancing Personal and Professional Ethics comes with a Trainer's Guide with Reproducible Exercises, Handouts, and Case Studies This fully reproducible trainer's guide goes beyond just talking about ethics in the workplace. It utilizes thought-provoking activities and case studies to stimulate new thinking and new ways for making sound ethical decisions. To complement this process the guide includes a tool called the Ethical Question Cycle and step-by-step guidelines for developing a code of ethics. All the training materials are fully reproducible, and are offered in a sequence that prompts participants to examine how their personal ethics impacts relationships with co-workers, management, and customers. As the facilitator for this ethics program, your goal is to provide an environment for all participants to share their ideas and feelings. This training guidebook will show you how. Each chapter contains notes for the facilitator along with approximate time limits for each explanation, activity, and summary exercise. Includes workshop designs for 2-hour, half day, and full day sessions. Training Objectives: Heighten the professional ethical standards of all employees Integrate ethical reasoning with other work behaviors Enhance employee commitment to developing a code of ethics Selected Contents Steps in Making Ethical Decisions Ethical Choices How Personal Ethics are Formed Consequences of Unethical Behavior Rewards of Ethical Behavior Challenging Professional Ethics Ethics: Preserve or Compromise A Code of Ethical Standards. 160 page Guide book, reproducible exercises, hand outs, and case studies/ Code: HR-BPPE/ $69.95

Does Your Organization Base Its Actions on a Commitment to Ethics? The Cultural Compass Can Help You Find Out Building a strong organizational culture, or strengthening a good one you already have, starts with understanding the various dimensions and dynamics of your existing culture. The ‘Understanding’ process involves answering the questions of: What does the data mean? What are our strengths? What are our areas that need improvement? Who do values and ethics stack up against the pressures for achievements and results? Do we have a productive balance between theses forces? The customizable and reproducible Cultural Compass enables you to find the answers to the critical questions about your culture and its hidden values, and provides you with ways for moving toward a stronger, more positive and productive culture at work. The Compass is a self-scoring paper and pencil tool that takes users through an exciting process of cultural discovery by answering, plotting, and analyzing 48 key questions about their organizational culture. The 48 questions cover four primary cultural orientations; People, Task, Values/Ethics, and Synergy. The self-scoring results are then plotted on two dimensions; the People - Task dimension, and the Values/Ethics- Synergy dimension. The resulting diagram reveals, both in figures and in a visual form, the current state of the organizational culture as viewed by the user. What People Said About The Compass: A consultant who used our Cultural Compass with a client, wrote to us saying that the top executives loved the way the Compass revealed their corporate culture to them. They wanted her to use it with the rest of the staff. They wanted to better understand the values and perceptions that define the work environment and find ways to significantly improve it. The Compass is sent to you in an electronic file in a MS Word format, so you can customize it by adding your organization’s logo, mission statement, message from the president or the Training Department, or any other information easily and quickly. And the Compass is also reproducible, so you can make unlimited copies to profile the entire organization for only $98.00 Detailed Facilitator's Guide and the Culture Compass in Word format $98.00 For One-Site License: $98.00 Consultants and Organizations who will use the Compass for more than one site or one organization, must purchase the Multi-Site License for $139.00

A Twin Book Pack: The Manager's Pocket Guide to Influence with Integrity & Value Centered Ethics The Comprehensive Two-Book Resource With A Proactive System to Put Ethical Behavior on Track. This combined resource is based on the concept that the way managers behave is the single most important factor in determining the level of ethical behavior in an organization. The First Book: The Manager's Pocket Guide to Influence with Integrity addresses the important issue of ethical communication, behavior and influence. It offers ways to continuously improve your skills of ethical influence and persuasion. Whether you are in management or on the shop floor, the ideas presented will help you make your influence more powerful, more positive, and make your sphere of influence wider and wiser. The Second Book, Value Centered Ethics A Proactive System to Shape Ethical Behavior. The book contains 12 chapters covering a wide range of issues to help you sort through or create your own approach to ethical behavior. A Set of 2 Books for $35.90 Get the Thank God It's Monday Newsletter Email: Send Page To a Friend

The Ethical Type Indicator Profile and Training Manual - The Seminar on Ethical Reasoning This Training Manual explains how to use The Ethical Type Indicator profile with The Seminar on Ethical Reasoning —an experiential workshop in which participants discover, examine and explore their ethical values and inner ethical constitution. Conduct a two-hour, half-day or full-day module in your organization to: Demonstrate your commitment to ethical behavior Provide a framework for understanding how ethical dilemmas can be confronted and resolved in a thoughtful and meaningful way Inspire greater ethical conduct and behavior within your organization Provide a new and different perspective on diversity and tolerance Discourage wrongful, illegal and unethical conduct and save your organization in potential litigation costs The Training Manual includes: Background information on The Ethical Type Indicator Detailed instructions for its use The trainer's guide for conducting a seminar on ethical reasoning using The Ethical Type Indicator Seminar outlines PowerPoint® slide show Training Manual / Seminar: Code...ETHTIF/ $195.00 A Set of 5 Profiles for 5 Users $75.00 The Ethical Type Indicator Profile How do you resolve the ethical and moral dilemmas that arise in your life? Can you identify, articulate, and defend the ethical principles that govern and influence your ethical and moral decision-making? What ethical type are you? The Ethical Type Indicator will enable you to discover the answers. This self-scoring personal assessment instrument measures the extent to which you prefer and use six ethical philosophies when confronted with an ethical dilemma. The instrument consists of 42 statements reflective of one of six ethical theories. The tool is easy to complete and self-scoring takes only a few minutes. There are no “right” or “wrong” answers. Respond with personal honesty and candor to: Discover your primary ethical decision-making preference or ethical type / Assess the degree to which you are influenced by ethical principles / Become empowered to recognize, analyze and resolve future ethical dilemmas Sample statements: -- Do you regard written codes of conduct as helpful in resolving ethical dilemmas? / Do you believe the needs of the many outweigh the needs of the few? / Are the thoughts, feelings and beliefs of friends an important consideration? Also included:-- Explanation of how to interpret and use the raw scores / Description of each ethical type / Instructions for using the instrument for further self-exploration and communication with others / A brief presentation of a disciplined process of ethical reasoning About the Author: Louie V. Larimer, is the founder and president of Focused Strategies, Inc., a management consulting firm that helps CEOs develop and implement profitable business strategies. He holds a bachelors degree in psychology, masters degree in business administration, and a juris doctorate. Mr. Larimer has taught graduate level courses in management, organizational development, ethics, law, conflict resolution, and negotiations. Training Manual / Seminar: Code...ETHTIF/ $195.00 A Set of 5 Profiles for 5 Users $75.00

Ethical Virtuosity: Seven Steps to Help You Discover and Do the Right Thing at the Right Time Ethical Virtuosity challenges you to identify, articulate, defend and live the personal values and ethical principles that define who you are and how you lead others. You’ll learn how to make a formal commitment to demonstrate ethics, integrity and responsible personal conduct in all that you do. You’ll also examine how to consistently identify and resolve ethical dilemmas in a manner that reflects goodness and virtue—that’s what the concept "ethical virtuosity" is all about. Renowned author Dr. Louie Larimer presents seven simple steps that lead to ethical virtuosity: Become self-aware Seek ethical knowledge Develop an ethical belief system Practice emotional discipline Consciously exercise your free will Demonstrate moral courage and personal accountability Immediately act on your personal commitment to become ethically virtuous With Ethical Virtuosity, you’ll discover the meaning of ethics, integrity, character, personal accountability and moral courage and how they are relevant within today's competitive, hostile and adverse business environment. The book also explores ethical types, why people act unethically, where ethical beliefs originate, why ethics, integrity and character are important, and much more. When used with The Ethical Type Indicator and Facilitator Guide—also developed by Dr. Larimer—(see them on this page) you’ll be well on your way to formalizing your organization’s commitment to always do the right thing at the right time. Order a book for each manager at $19.95 each

Character Is Destiny - Ethics Training Video Program By Author and Ethics Professor Russell W. Gough. Pick up any newspaper, watch any news program or read any business magazine, and the topic of character crops up. Why is character so often discussed? And why do experts believe a strong character is vital to the long-term success, the destiny,of every individual and every organization? Doing the right thing, every time, is the vision of Character is Destiny, a new video training tool by Star Thrower Distribution. Hosted by national ethics expert Russell W. Gough, Character is Destiny: "Character is Destiny reminded me that ethical conduct is not only a matter of the way in which we reach the key decisions in our lives, but more importantly, how the actions we take communicate to others who we truly are." -- Connie Maxfield– Maxfield Productivity Consultants, Spring,TX Key Learning Points: Asserts that our everyday decisions cultivate — or erode — our characters Provides a starting point for life-changing discussions Challenges viewers to practice habits of good character until "doing the right thing becomes second nature." Because of its universal subject matter, Character is Destiny is immediately applicable to every training program, at every level, and is fully supported with a facilitator guide, workbook and CD-ROM with ready-to-use workshop materials. Watch Character is Destiny today, and discover how your destiny is ultimatelyshaped by the strength of your character. For a FREE preview call: 973-427-3004 Or email: service@communicationideas.com Purchase it for $595.00 Rent it for 5 days for $200.00

A.C.T. with Integrity: Business Ethics Situations for Discussion A.C.T. with Integrity: Real Situations for Discussion provides business ethics training that can serve as a vital complement to any business practices and legal compliance program. About the Program: Discrimination. Theft. Dishonesty. Are your employees prepared to face ethical issues and respond in ways that meet the high standards of your organization and adhere to the letter of the law? They can when they A.C.T.™: Analyze the situation; Consider the consequences; Take appropriate action. With a dozen real-world case studies, this program equips employees to make the right choices in tough situations. This program features the A.C.T.™ model: A - Analyze the situation C - Consider the consequences T - Take appropriate action Learning Point Highlights: Communicates clear expectations regarding workplace integrity Introduces policies and procedures related to ethics and compliances Illustrates the 12 most common ethical dilemmas in today's workplace Complete Training Kit Components: DVD (full length video plus vignettes without narration, companion SMART-START® Business Ethics: Integrity at Work, TrainerTALK™ with Sue Mueller and classroom slides) VHS (18 minutes) Facilitator Guide (multiple agenda options) Reproducible Participant Materials Reproducible Self-Study Guide Online Program Resources Trainer Pack Purchase the Complete Training kit for $995.00  Basic Kit Components: VHS (18 minutes) Facilitator Guide (multiple agenda options) Reproducible Participant Materials Reproducible Self-Study Guide Online Program Resources Basic Kit is available in Spanish. Purchase the Basic Training Kit for $795.00 For a FREE preview call: 973-427-3004 Or email: service@communicationideas.com

Values and Ethics: Situations for Discussion - Training Video Lay a strong foundation for building and maintaining healthy corporate ethics. Program contains short dramatic vignettes that demonstrate typical every day situations of employees exhibiting questionable ethics. As your managers struggle with the issues of ethics in the workplace, they may realize that your employees often do not have a clear understanding of the difference between ethical and unethical business practices. Values and Ethics is a series of 12 short dramatic "What Would You Do?" vignettes. Each situation is followed by a short video break to allow for group discussion. After each discussion, you can summarize by communicating your organization's policy on the situation presented. Some video situations include:-- Using an organization’s toll-free number, copier and office supplies for personal use / Abusing confidential privileges / Wasting company time / Not being honest with coworkers and managers. Participants will learn to use the three-step checklist to decide if each situation is ethical: 1) Is it legal? 2) Is it a win-win situation? 3) Would you do the same thing if someone you respected were watching? Key Training Points: Recognize unethical employee behaviors Implement ethical business practices Understand your corporate ethics philosophy Respond correctly to ethical situations Develop a clear understanding of business ethics Reduce wasted time, money and productivity Discuss the three-step checklist to ethical decision making Length: 12 min. Includes Training Leader's Guide (contains session agendas, pre-training survey, confidentiality contract, discussion questions, ethics game, role plays, exercises, handouts and overhead masters) and Doing the Right Thing book. PURCHASE VHS OR DVD FOR $550.00 RENT VHS FOR 5 DAYS / $195.00 RENT DVD FOR 5 DAYS / $225.00 For a FREE preview call: 973-427-3004 Or email: service@communicationideas.com border="0" width="72" height="22">

Doing Well and Doing Good - A Stanford Executive Briefing Video Corporate Social Responsibility as a Profit Generator Altruism, and the building of the Timberland brand. A vision that defines work not only as what we do, but also as who we are. The benefits of shared values and a common commitment to mission. In an age when consumers and investors alike are gravitating toward companies whose brands they can trust, it's no longer enough to be solely focused on the bottom line. Delivering more than $1.3 billion in sales last year, Timberland is proof that profit-minded companies can build on their success while both "doing well" for shareholders and "doing good" for communities. Jeff Swartz firmly believes in commerce, and that profits for Wall Street are necessary--but not sufficient. He also believes in commitment: to the basic human rights of everyone involved in the Timberland value chain; to minimizing Timberland's impact on the environment; and to the notion of engaged citizenship, that encourages us to take the resources we have and find the will to create sustainable solutions that are good for everybody. Jeffrey Swartz is the third generation of the Swartz family to lead Timberland. Under his direction, the company that his grandfather founded along with the brand his father built has grown to become an example for socially-responsible corporations around the world. Jeff received an MBA from Dartmouth and a BA in comparative literature from Brown. Video type: VHS- Length: 61 mins.(2004)- $95.00

The trick in life is to die young as late as possible The Thoughts of William Sloane Coffin: Spirituality means to me living the ordinary life extraordinarily well. As the old church father said, “The glory of God is a human being fully alive. The joy that is of God is not opposed to earthly pleasures. Rather it infuses them with a foundation of meaning. Love measures our stature: the more we love, the bigger we are. There is no smaller package in all the world than that of a man all wrapped up in himself. Hope criticizes what is, hopelessness rationalizes it. Hope resists, hopelessness adapts. To show compassion for an individual without showing concern for the structures of society that make him an object of compassion is to be sentimental rather than loving. It is because we are so passionless that we are so joyless, for passion leads to the springs of gladness. I love the recklessness of faith. First you leap, and then you grow wings. We don't have to be “successful,” only valuable. We don't have to make money, only a difference, and particularly in the lives society counts least and puts last.

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