The Only Program That Certifies You To Deliver Our Workshops on Diversity And Cross Cultural Communication / Global Competency, Together With Three Other Popular Workshops Unprecedented Opportunity.. Learn - With Optional Certification to Deliver - Our Most Popular Workshops In One Exciting Event - HumaNext 2007: Diversity & Inclusion Cross Cultural Competency Emotional Intelligence Creativity & Innovation Critical Conversations In just three days of intensive learning and training, with optional post-event certification

The Cost of Culture Clash "Ignorance of foreign languages and cultures costs US companies over fifty billion dollars a year in lost sales."                                    - A US State Department Report "Over 70% of cross-border joint ventures fail within the first three years. ...the reason most commonly cited by transnational executives for this phenomenal failure rate is culture clash."                                  From Global Smarts, by Sheida Hodge

Why Is Diversity, Cross Cultural Skills and Global Competency Training So Hot? Because of a number of trends: US Supreme Court rulings in the past decade have caused American organizations to offer diversity training and diversity initiative programs to ensure that they stand on a better legal ground in case of law suits alleging discrimination on the bases of race, sex, culture, age, sexual orientation, or other differences. The increasing number of women entering the workplace, including professions and functions that have excluded women in the past. Many organizations implement diversity programs to help manage this trend effectively. The increasing number of immigrants from various countries whose cultures are very different from the host country. The rapidly growing forces of globalization, where people and organizations from various cultures are working together in a global marketplace in a world that has become a small village. The forming of the European Union has created a need for understanding the various cultures of its member countries and equip millions of people with the skills needed to work and communicate effectively across cultural differences. The growing number of professionals in many fields who find themselves in need to work with their counterparts in other cultures, with growing needs for mutual understanding to achieve results. The war in Iraq and the war against terrorism and their implications for culture clashes, creating a dire need for effective cultural understanding and communication. The emerging of new economic giants like China, and the continued importance of the Arab and Latin American countries for the global economy have increased the need for cross cultural training for professionals working with people from these different cultures. All these trends and forces have dramatically expanded the need for diversity programs, cross cultural skills and global competency training. This is part of the multi billion dollar a year soft skills training field in which tens of thousands of professionals and consultant are currently working. If you are interested in this exciting area of training and consulting, there is no better time than now to get into the field. And there is no opportunity better than that offered by HumaNext Certification to give you the skills, resources, and support you need at the lowest possible cost.

The American Consultant and the Mexican Fisherman Have you heard the story of the American consultant and the Mexican fisherman? A prominent American consultant, with an MBA from Harvard, was standing on the pier of a small coastal Mexican village when a small fishing boat docked. Inside the boat were several large yellow fin tuna a lone fisherman had caught. The American complimented the Mexican on the quality of his fish and asked how long it took to catch them. The Mexican replied, "Only a little while." The American asked, "Why don’t you stay out longer and catch more fish?" "It's enough to support my family. I’m happy." The American asked, "What do you do with the rest of your time?" "I sleep late, fish a little, play with my children and take siesta with my wife, Maria. Every evening I stroll into the village, sip wine and play guitar with my amigos. I have a full and busy life, senor." The American scoffed, "I am a Harvard MBA and could help you. You should spend more time fishing and with the proceeds buy a bigger boat. You could catch more fish and buy several boats. Eventually you would have a fleet of fishing boats. Instead of selling your catch to a middleman, you would sell directly to the processor, eventually opening your own cannery. You would control the product, processing and distribution. You would need to leave this small coastal fishing village and move to Mexico City, then Los Angeles and eventually New York City, where you will run your expanding enterprise." The Mexican fisherman asked, "But, senor, how long will this all take?" "15 to 20 years." "But what then, senor?" The American laughed and said, "That's the best part. When the time is right you would launch an IPO and sell your company's stock to the public and become very rich. You would make millions." "Millions, senor? Then what?" The American said, "Then you could retire and move to a small coastal fishing village where you would sleep late, fish a little, play with your kids, take siesta with your wife, and every evening stroll to the village where you could sip wine and play guitar with your amigos." We use this funny, insightful story in our Cross Cultural Skills, Diversity, and Global Competency workshops to bring to life some of the differences between American and other cultures in relation to work, time, life, and personal values. To gain a deeper understanding of how to communicate and work effectively across cultural differences, attend our Certification program described on this page.

Who Should Attend this Learning and Certification Event?   Internal training / HRD/ and HR professionals in all types of organizations who want to be trained to deliver our workshops to leaders, managers, and staff in their organizations. External consultants, trainers, and coaches who want to get certified to license the rights and receive complete materials to deliver our workshops to their clients in the USA (contact us for special arrangements to deliver our programs overseas.) This opportunity is great for both seasoned and new consultants who are starting their business. Leaders, managers, and key staff who want to learn to effectively manage a diverse workplace, or successfully work, collaborate, and communicate across cultural differences anywhere in the world, for their own professional and personal development. They can attend at reduced fees without taking the certification materials, but otherwise participate fully in the training. Educators in schools and high education systems who want to learn diversity and cross cultural skills to adopt and use the material with their students, their clients, or for their own development. Teachers and other professionals who want to break into the lucrative corporate training field to deliver programs on diversity and global skills. Professionals responsible for organizational culture and employee communication who want to learn how to effectively address and communicate the issues of diversity and globalization at work. Recent graduates, recently established consultants, and professionals from small non-profit organizations who can take advantage of our scholarship program (limited openings) to attend at reduced fees or no fees. See information about our Scholarships below.

Who Needs Cross Cultural and Global Competency Training? Professionals from any culture who work, collaborate, and communicate with people from another culture Professionals who manage people of different cultural backgrounds Diversity professionals who want to experience and teach the latest in diversity training. Cross cultural consultants who want to experience and teach the latest cross cultural and global competency training. HR and training professionals who want to create an effective workplace with diverse employees Trainers and coaches who want to train others and consult to organizations on diversity, cross cultural skills and global competency. Non-Americans who need to understand and work with Americans in the US or abroad Americans who need to work with people of different cultural backgrounds in the US or abroad

Why Our Learning Events Are So Different and Powerful Here are the innovative approaches that make our certification programs uniquely powerful: Learning By Teaching: It has been proven that the best way to learn a subject is by teaching it. Our certification gives you the opportunity to learn the program’s skills by teaching short segments relevant to the topics. And you will start the “Learning By Teaching” process right in the certification sessions. Past participants have raved about our unique Learning By Teaching approach, and we are confident you will too. Growing By Changing: The way humans develop and grow is by changing. Change is the essence of the human experience. There is no life without change. Our certification program delivers powerful insights and experiences that create deliberate change for participants as a way for personal development and professional growth. And you will learn how to deliver the same transformational process to develop others. An Opening for Culture Change: The workshops you will experience and the tools you will learn are most promising for achieving a dramatic culture change at your organization. With the training tools, concepts, assessments, and processes you will take away from our certification, you will be able to introduce the culture-changing forces of diversity, cross cultural skills, and globalization to your workplace. The Most Positive Approach to Learning and Changing: The name of our newsletter, Thank God It’s Monday, is not an accident. It truly reflects our highly positive, hopeful, and exciting approach to working, learning, and changing. Past attendees of our training events have discovered this special quality of our programs.   Here is what one of them wrote:   You were all so impressive and inspiring, and the materials so interesting – I definitely felt as though I was taking part in something very special during the last three days. Thank you for sharing your spirits so freely! - Your Admiring Alumnus, Resourceful Rick Richard Hammett   Here is what another certified graduate wrote: Thank you so much for the wonderful class is New York, which I will never forget. It was one of the most rewarding classes that I have taken. I look forward to collaborations with the great people I met at the class and a rewarding relationship with HumanNext. - Bobbi Ball, Executive Director, Partners in Community Building.

Our Special Approach to Diversity and Cross Cultural Skills We deliver diversity and cultural differences as a highly positive experience   Because our mission is to help people create a workplace where they would say, “Thank God It’s Monday!” our training delivers diversity and cultural differences as an upbeat experience that touches the hearts and minds of participants, contributing to a more enduring impact on behavior. From the first moment in the workshop, our “Opening Exercises” deliver mind-opening experiences that shatter participants’ comfortable “Business-As-Usual” frame of mind, and put them in touch with an exciting new possibility of learning and openness. Participants move from one dramatic experience to the next, absorbing powerful insights, sharing new thoughts and feelings, and learning to think and relate to others in new, more positive ways. Participants leave the workshop feeling highly committed to diversity and empowered to celebrate it and live it at work.

Our Training Moves Participants from the Personal Case to the Business Case of Diversity Our extensive experience has shown that people will not commit to the business side of diversity and multiculturalism without first adopting diversity as a personal commitment. Our training helps participants develop this all important "missing link" between diversity and business. The presenter, Francois Basili, a multi-cultural person himself, offers his powerful, personal experience with diversity as a vivid example of how diversity touches everybody's life in a personal way, before even looking at its value to business life. We offer diversity training in a balanced blend between the business and the human sides of diversity. This presents diversity at its best. It helps people adopt it as part of their value system as well as a way of doing business and working with colleagues and customers who are "different". We never present diversity in a heavy handed way, or in a condescending style. We deliver it with great respect to participants’ values, in a way that provides a model for participants to learn from and adopt. Diversity At Work now offers the most comprehensive treatment of diversity in a training program.   We cover all key aspects of diversity, from CULTURAL ETHNIC DIVERSITY, to GENDER DIVERSITY, to GENERATIONAL DIVERSITY, to DISABILITY / ADA DIVERSITY. All with case studies, activities, and step-by-step instructions, supported by PowerPoint slides and participant workbooks.   How Men and Women Can Work Together More Effectively                                                Our Diversity At Work training program covers this fascinating area of inquiry into the different ways men and women think, communicate, and work together. The research-based content, case studies, and discussion in this area – often neglected by some diversity programs, adds an important, highly relevant aspect to your diversity program.     How the Mature Generation Can Work Effectively with Generations X and Y   Diversity At Work program also covers the new area of Generational Diversity at Work. We cover, with research based content and case studies, the key characteristics of the four generations of workers in today’s workplace; The Mature Generation; the Baby Boomers; Generation X; and Generation Y. Participants will be able to identify and better understand the value system and preferences of each generation, enabling them to work more effectively together.   How to Work with Persons with Disabilities   Diversity At Work also covers the area of ability and disability at work and offers guidance and case study relevant to the Americans with Disabilities Act (ADA) and its requirements for organizations and managers. Participants will be able to understand what the law requires and how to work more effectively and fairly with persons with disabilities.

You will be trained to use our Valuing Diversity Inventory Profile As part of your certification, you will be trained to use diversity profiles and tools for a team, department, or an entire organization either in paper or online format. HumaNext offers both paper-and-pencil diversity profiling tools and online diversity inventory capability. You will also be trained to administer cross cultural and global competency profiling tools to use in your training, coaching, and consulting.

In the Diversity Part, Our Certification Covers the Following DEVELOPING DIVERSITY AWAERNESS   Introduction                Set the mood by playing a World Music CD in the background.                                     (Upbeat pieces taken from carnivals of various cultures.)   Part I                           Understanding Diversity   Opening Exercise: Do you see what I see? The Opening exercises will introduce participants to the questions of   diversity, culture, and perception. What is diversity? What is culture? How does culture affect behavior? Why do people think, believe, and behave differently in various cultures? Key differences between American and other cultures. What does all this mean to you? The Diversity Wheel Exercise and Discussion   Part II                         The Personal / Business Case for Diversity   The Personal Case: Why diversity is a personal issue. How to develop a personal commitment to diversity. Discovering your individual diversity IQ. Preparing for your Personal Diversity Action Plan. A Class Divided: Video presentation and discussion.   The Business Case: How diversity benefits people and the organization in the areas of corporate image and identity, public relations, customer service, recruitment, retention, productivity, teamwork, effective management, organization’s culture and maintaining a respectful workplace free of all harassments. Case studies of the impact of diversity on business.   Part III:          Experiencing Diversity   The Inclusion / Exclusion Exercise. An exercise to provide participants with an experience of encountering differences and exclusion in the workplace, which leads to a new awareness about the importance of inclusion.     DEVELOPING DIVERSITY SKILLS                                       Communicating Effectively with Diversity Issue of diversity and communication at work. Participants will learn to communicate effectively in a diverse environment, practicing cross cultural communications and collaboration skills.                                       Applications in Interviewing and Hiring Understanding how diversity impacts interviewing Interviewing assumptions and biases Sample Interview Questions for Dominant and Non-Dominant Culture Neutralizing the Employment Application Process                                       Applications in Supervision, Coaching and Feedback Application role-plays where participants experience different supervisory, coaching and feedback styles to discover the ones that lead to best results in working with diversity.      We also cover these important aspects of diversity:            Generational Diversity: How the Four Generations Can Work Together §    Gender Diversity: How Men and Women Can Work Together Ability / Disability Diversity: How to apply and work with the federally mandated Americans With Disabilities Act (ADA

Take Advantage of Our Scholarship Programs HumaNext offers a number of partial and full scholarships to our certification / Train-The-Trainer sessions. We offer $200 Partial Scholarship toward the fee to people who are able to intern for us or offer help with marketing and administration work (cannot be combined with other discounts). We also offer a limited number of Full Scholarships to small non-profit organizations, recent graduates, and new consultants. Both scholarships do not include travel and accommodation expenses. We also do not get involved in any visa processing to visit the USA to attend the sessions and cannot offer any assistance in this matter. Read more about these scholarship programs at this link: http://www.newtrainingideas.com/scholarships.html

What Does Cross Cultural Skills / Global Competency Training Cover? Global Competencies The general skills you need to be effective across cultural differences- covering such skills as: flexibility and acceptance of ambiguity listening skills attitude of openness acceptance of differences suspension of judgment desire to learn interest in people communication skills adventure and creativity emotional intelligence

American vs. Other Cultural Patterns: Understanding Cultural Values, System, and Practices American vs. Other Cultural Patterns- covering the concepts of individuality, personal freedom, responsibility, equality, informality, friendship, competitiveness, linear thinking style, directness, progress, etc.. American vs. Other's  Social Constructs, Business and the Free Market System, the Media, Civic Organizations, Power Centers, etc..

Patterns of the Work Cultures: Differences and Similarities Around the World Work Ethics Competitiveness vs. Cooperation Short-term vs. long-term Results Leadership Patterns Manger-Supervisor Relations Dealing with Colleagues Dealing with Customers Dealing with Vendors Team Work Office Politics Workplace Etiquette and Practices: Human Resources related laws governing Sexual Harassment, Affirmative Action, Union Relations, Hiring Practices, Discrimination, Diversity, etc..

What will participants learn? Upon completing this training, participants will be able to: Understand and develop the key competencies that they need to work and interact effectively with people of different cultural backgrounds in general. Understand the specific culture of interest to them  in a way that enables them to function effectively and succeed in it. Understand the cultural patterns, styles of thinking and communicating, and norms of behaviors of the people they will work with. Understand the work culture and business environment of the organizations they work with in a way that helps them succeed. Address any individual needs or challenges the person has as it relates to working effectively in the culture of interest and learn how to meet these challenges.

What Participants Said About Our Training Programs - I left the training inspired and energized, and looking forward to using the tools. I appreciate each and every one of you and thank you for making the training so impactful for me. - Thank you for making this learning voyage both productive and pleasant. I could not have chosen better partners in this experience. I have begun to consider the challenge, and opportunity the training presents in my personal life, administrative roles, and consulting practice. - You were all so impressive and inspiring, and the materials so interesting – I definitely felt as though I was taking part in something very special during the last three days. Francois, Thank you so much for the wonderful class is New York, which I will never forget. It was one of the most rewarding classes that I have taken. I look forward to collaborations with the great people I met at the class and a rewarding relationship with HumanNext. Francois, ...really really thanks for the wonderful experience we've had in our last seminar.

You Will Learn and Receive Two Full Workshops This unique learning and certification event provides you with the ability to master and teach two popular, most needed training workshops: Cross Cultural Skills / Global Competence Workshop covering the topics described above. Diversity At Work Workshop: For more information on our Diversity At Work workshop, click here: http://www.newtrainingideas.com/diversity-at-work-training.html

Francois Basili, The Course's Developer and Instructor The Global Competence e-Course was developed by Francois Basili, president of Communication Ideas. Mr. Basili has more than twenty years of international experience in cross cultural communication and training. He delivered training workshops and presentations to thousands of executives and managers in the US and abroad. Among his accomplishments is his pioneering collaborative work with the Bureau of National Affairs (in the US) on their multi part multi-cultural / diversity training program, "Bridges." His corporate experience included heading the communication and training functions for a $1.2 billion 12000 employee organization in New York. He also managed the commercial operations function for Bechtel International at the largest project in the world at the time, the $20 Billion Jubail Project in Saudi Arabia. Basili holds a Masters in Public Administration / Urban Planning from New York University. Mr. Basili's work, articles, and views on cross cultural communication and diversity training have been covered internationally by many publications including Hospital Magazine, The Regan Report, Watani International, Diversity Inc., and others. Recently, Basili was twice interviewed by Diversity Inc. magazine on his views regarding the impact of cultural differences on the situation in Iraq. Mr. Basili worked in Africa, Asia, Europe, and North America. He visited over 25 countries in five continents. In 2003, he presented at the Strategic Research Institute's conference on Multicultural Equity in New York City.

Take Advantage of Our Scholarship Programs HumaNext offers a number of partial and full scholarships to our certification / Train-The-Trainer sessions. We offer $200 Partial Scholarship toward the fee to people who are able to intern for us or offer help with marketing and administration work (cannot be combined with other discounts). We also offer a limited number of Full Scholarships to small non-profit organizations, recent graduates, and new consultants. Both scholarships do not include travel and accommodation expenses. We also do not get involved in any visa processing to visit the USA to attend the sessions and cannot offer any assistance in this matter. Read more about these scholarship programs at this link: http://www.newtrainingideas.com/scholarships.html

Onsite Workshops on Global Competencies Are Also Available We can deliver our workshops at your organization or anywhere in the world. You can use a combination of onsite workshops and online training and coaching to meet the various needs of your employees around the globe. Contact us for details at info@communicationideas.com or call 1-973-427-3004

We Also Offer Other Certification Programs You can learn and get certified to deliver Emotional Intelligence and Creativity at Work workshops in our HumaNext 2007 Program. http://www.humanext.com/humanext-seminars.html

More Cross Cultural Resources Click here for more tools and resouces on cross cultural skills

Communicating Across Cultures: English Well Speaking Here                                                                   English-speaking tourists in countries that speak other languages have often encountered funny incidents, many of which are caused by the awkward use of language. Over the years, we have collected the following list of funny signs tourists have encountered at different businesses: In a Paris hotel elevator: “Please leave your values at the front desk before going up to your room.” In an hotel room in Moscow: “The flattening of underwear with pleasure is the job of the chambermaid.” In a Rome Laundry: “Ladies, leave your clothes here and spend the afternoon having a good time.” At a Majorcan shop entrance: “English well speaking. Here speeching American.” In a Chinese restaurant in New York: "Customers: If you think our waiters are rude you should see our manager." Have you encountered a funny sign, or experienced a funny incident in your travels? Email it to: info@communicationideas.com © 2006 TGIM newsletter. Taken from HumaNext’s cross cultural skills workshop.