Communication Ideas provides management development and supervisory skills training in all formats, from print and CDs to videos and online courses. If you don’t find the management development or supervisory training program you need below contact us at info@communicationideas.com

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Managing by Motivation: Complete Trainer's Guide with Participant Questionnaire(s) This instrument is a stimulating new addition to existing supervisory and management development workshops on change, teams, and leadership. The 20-item questionnaire can be completed and self-scored in 15 minutes, and includes brief and insightful interpretive material. A companion Trainer's Guide includes training designs, a lecturette, norms, and references. The result is a complete program of assessment, training, discussions, and development of your managers and supervisors. Increase management effectiveness through improved motivation skills. This proven instrument is based on the classic motivation theories of Maslow and Herzberg which identify motivating factors in terms of an individual's security, social, self-esteem, and self-actualization needs. Managers will learn to understand their own motivations as well as take into account employees' motivations as they relate to performance and change issues. Managing by Motivation teaches leaders and managers how to capitalize on employees' natural motivators rather than focusing on external motivators that are less relevant to them. Complete Program Package of Trainer's Guide with One Questionnaires/ $49.95 Additional Questionnaires are sold in packs of 5 for $37.50

Active Management: Structured Training Activities and Exercises This collection of activities and exercises will provide managers with the skills they need to get positive results from their employees. The activities utilize experiential learning techniques to develop core managerial competencies. Activities Cover: - Group Development ; - Assertiveness ; - Leadership ; - Problem Solving ; - Evaluation ; Decision Making. Active Management/ 300 pp/ 3-ring binder/ Code..AM/ $95.00

Managing from the Heart: How to be a smart manager and dare to care - Training Video Join Harry Hartwell, one manager who has been given a second chance at life, as he sets out on a new path of thinking. A hard-nosed climber on the corporate fast track, Harry has relied on managing with fear and anger, bullying employees and putting them down to get results, all the while intimidating and frustrating people... During a near-death experience following a heart attack, Harry embarks on an unusual journey, learning five heartfelt principles along the way for leading his employees. The principles for Managing from the Heart include: Creating trust Hearing and understanding with an open heart and mind Properly incorporating the opinions of others Genuinely valuing every employee's contribution Helping peope develop and grow Based on the best-selling book, the Managing from the Heart training video will help both seasoned veterans and those new to management recognize that everyone has the potential to grow, and how people respond positively to anyone who focuses on their potential greatness. How To Training Points: How to address the opinions and ideas of others in a positive way, even if you disagree / How to fuel the growth of your employees / How to tell the truth with compassion / How to acknowledge good intentions and deter potentially damaging intentions. Managing from the Heart means learning the importance of acknowledging a person's positive reasons for proposing ideas and not making others "feel wrong," even if they disagree. Managers will also discover that the key to helping people become more productive is being a manager others can count on for support and leadership--a manager who makes others feel important and good about themselves. Materials Included: Training Leader's Guide includes session agendas, discussion materials, pre- and post-training assessments, interactive exercises and overhead and handout masters. For a FREE preview call: 973-427-3004 One Month Rental $345.00 Rent for 5 Days $165.00 Purchase for $695.00

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The Management Effectiveness Profile Are your managers and supervisors skilled in the behaviors vital to managerial success–the management competencies your organization needs to achieve its goals? The Management Effectiveness Profile is a competency-based diagnostic instrument that will give your key leaders a valuable snapshot of their strengths and weaknesses. Once they recognize their own competencies, they can explore where to concentrate their improvement efforts so they can manage even more successfully in the future. The trusted profile is self-scoring, user-friendly, and validated by research. Used in organizations across the country and in individual coaching situations, the tool is a must-have if you want to maximize the power of your most important resource—your leaders. The profile contains 144 questions organized into 12 key categories of management effectiveness: Managing Your Job / Managing and Prioritizing Time / Setting goals and standards / Planning and scheduling work / Relating to Others / Listening and organizing / Giving clear information / Getting unbiased information / Developing the Team / Training, coaching and delegating / Appraising people and performance / Counseling and disciplining / Thinking Clearly / Identifying and solving problems / Making decisions and weighing risk / Thinking clearly and analytically.   A Pack of 5 Management Effectiveness Prfiles for 5 users $39.75 Also available: The Management Effectiveness Profile Facilitator's Guide—a complete how-to manual for facilitating a workshop based on the Management Effectiveness Profile. (See below.)

Everything Quick Business and Supervisory Skills CD with 49 Courses Get an incredible 49 Complete interactive courses covering key business and supervisory skills on a CD Course Title Achieving Personal Goals Applying Leadership Basics Balancing Work and Family Basics of Effective Communication Basics of Effective Selling Building Strong Customer Relations Closing the Sale Conducting Performance Reviews Conflict Intervention Creating a Strong Leadership Team Creating an Effective Sales Team Dealing with Difficult Customers Dealing with Violence in the Workplace Delegating Developing a Strategic Plan Discharging Employees Disciplining and Redirecting Employees Financial Basics for Non-financial Managers Intercultural Business Etiquette Internet Basics Interviewing Job Candidates Interviewing Skills for Job Candidates Leading Effective Meetings Leading Effective Teams Managing a Virtual Office Managing Change Managing Projects Managing Stress Managing Your 401(k) Mastering Cold Calls Motivating Employees Negotiating for the Sales Professional Presentation Skills Preventing Sexual Harassment for Employees Preventing Sexual Harassment for Leaders Preventing Workplace Violence Providing Effective Feedback Qualifying Sales Prospects Recognizing and Avoiding Burnout Recognizing and Managing Anger Recognizing Employee Performance Setting Performance Goals and Expectations Solving Problems as a Team Succeeding as a Supervisor Telephone Sales Skills Time Management Understanding and Using Contracts Value Diversity Order Everything Quick Business and Supervisory Skills CD with 49 Courses for Just $79.95

Management Effectiveness Profile Facilitator's Guide The Management Effectiveness Profile Facilitator's Guide—a complete how-to manual for facilitating a workshop based on the Management Effectiveness Profile. Conduct a one-of-a-kind learning experience that helps all the managers and supervisors in your organization leverage their strengths and improve upon weaknesses. The guide is also perfect for individual use and self-improvement. The guide introduces facilitators to the instrument and how it can best be administered. It describes the 12 most-important competencies and how they fit into an overall model of managing effectively. Included are a variety of exercises, discussion ideas and suggestions for workshops and additional learning activities. Also included are suggestions for bolstering weaker areas, followed up by a Personal Action Plan template and a Contract for Change —both helpful tools in guiding each manager's step-by-step efforts to improve. Management Effectiveness Profile Leader's Guide $99.95

50 Fully Reproducible Case Studies for Management and Supervisory Skills Training Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today's complex workplace. Each case study includes: Summary of the case... Discussion questions which evoke thought and analysis... Suggested solutions to the problems presented. Training Objectives: Improve participant's listening skills... Empower employees to negotiate... solutions fairly... Provide opportunities for participants to practice new skills in a supportive environment... Illustrate the skills needed to respond productively to complex issues... Activities Cover: Performance appraisal... Managing effectively... Sexual harassment/discrimination... Managing disruptive employees... Coaching/counseling employees... Hiring the right person. 400 pages/ 3-ring binder/ Code...50CSM/ $139.95

50 Activities for Developing Supervisory Skills Training Objectives:  Define the role of the supervisor Develop key supervisory skills, including planning, organizing, and controlling Improve communication skills Develop skills for running effective meetings Activities Include: Discipline Planning and setting objectives Decision making Problem solving $139.95

Everything Management: A Library of 30 Interactive Courses On a CD - Sold by others on sale for $99.95- We offer it for $69.95 Get 30 Complete interactive courses covering key management and communication skills in this Library-On-CD Management and Team Building Course Titles Basic Conflict Management Cross-Cultural Communications Effective Delegation Effective Meetings 1 Goal Strategies Improving Personal Productivity Personal Leadership Power Refresher on Quality Management Project Management Course Titles Organizing Project Management The Nature of Project Management The Project Mission & Stakeholders Problem Solving and Decision Making Course Titles Quality in the Workplace Solving Workplace Problems The Five Steps of Problem Solving Understanding the Work Process Communications and Presentations Course Titles Basic Telephone Techniques Business Reports and Proposals Business Writing I: Preparation Communication Skills at Work Delivering Negative Messages Effective Business Writing: II Improve Your Speaking Skills Interpersonal Communications Non-verbal Communication Organizing & Presenting Reports Persuasive & Sales Messages Proactive Communication Models Reactive Communication Models Team Communication Writing Letters, Memos, and E-Mails Order ONE Everything Management Library of 30 Courses for $69.95

Be Prepared to Lead & Stanford Coached On Management - Two Videos with Instructor's Manual and Study Guide Two powerful videos with what you need to deliver applied leadership skills for managers. 1- Be Prepared To Lead "..best value in the leadership category. Focuses on issues none of the others touch." - View Magazine Learn how to: Recognize your leadership potential. Build leadership traits. Earn the trust of your team. Build vision and communication skills. Recognize leadership errors. Develop your own personal leadership style. Leadership development is a process of gaining self-understanding and confidence. Learn how to identify your own leadership style, how to capitalize on its strengths, and how to adapt your style to changing circumstances. Develop essential leadership skills and learn to avoid costly leadership errors. Video type: VHS / (Also available with Spanish subtitles) / Length: 27 mins. 2- Chalk Talk 1: Stanford Coaches on Management Nine Stanford coaches discuss the techniques they use to manage individuals--what works, and what doesn't work. Tightly-edited video snippets will stimulate discussions on organization, fairness, the appropriate level of friendship versus supervision, realistic goals, respecting the competition, and other important rules of management. Begin your next management meeting with this 13-minute video. Then ask for discussion. Are your management problems the same as well-known Stanford coach's? How do challenges and disappointments of competitive sports relate to the business world? Video type: VHS Length: 13 mins. Get the Two Videos (total of 40 min. of viewing) with Instructor's Manual and one Participant Study Guide ALL for $185.95 Extra Study Guides come in packs of 5 for $54.75

Everything You've Always Wanted to Know About Management- Training Video - Free Preview Powerful techniques that enlighten even the most experienced managers... Trendy management techniques have come and gone. But the specific approaches in Everything You've Always Wanted to Know About Management can work for your managers in all types of situations, and are considered virtually timeless. They provide powerful insights and ideas that can enlighten even the most experienced manager. A core program for all management training, this video communicates timeless and proven management skills that raise employee productivity and improve morale. How-To Training Points: How to motivate employees to set and accomplish goals / How to reveal the real importance of every job / How to empower employees to make better decisions / How to listen, ask questions, and express concern when dealing with employees. / Length: 25 minutes / For a FREE Preview call: 973-427-3004 One month rental: $295.00 Rent for 5 Days $140.00 Purchase $595.00

Management Skills Training with Interactive Online Courses For all the Soft Skills courses below, and many other Technical / Computer courses, click here for our America Learn website. Achieving Personal Goals Applying Emotional Intelligence in the Workplace Applying Leadership Basics Appreciating Personality Differences Balancing Work and Family Basics of Effective Communication Basics of Effective Selling Building a Successful Team Business Writing Basics Coaching and Counseling Conducting Performance Reviews Conflict Intervention Creating a Strong Leadership Team Creating an Effective Sales Team Dealing With Violence In The Workplace Delegating Developing a Strategic Plan Discharging Employees Disciplining and Redirecting Employees Executive-to-employee Communication Strategies Financial Basics for Non-financial Managers How To Master Business Management How To Master Business Writing How To Master Communications How To Master Customer Service How To Master Human Resources How To Master Leadership How To Master Performance Management How To Master Personal And Family How To Master Personal Career How To Master Presentation Skills How To Master Sales Skills How To Master Staying Positive How To Master Supervision How To Master Team Building How To Master Time Management Intercultural Business Etiquette Internet Basics Interviewing Job Candidates Interviewing Skills for Job Candidates Leading Effective Meetings Leading Effective Teams Managing a Virtual Office Managing Change Managing Disagreement Managing Negative People Managing Projects Managing Stress Managing Your 401(k) Motivating Employees Negotiating for the Sales Professional Organizing Your Workspace Personal Financial Planning Presentation Skills Preventing Sexual Harassment for Employees Preventing Sexual Harassment for Leaders Providing Effective Feedback Qualifying Sales Prospects Recognizing and Avoiding Burnout Recognizing and Managing Anger Recognizing and Responding to Signals of Violence Recognizing Employee Performance Setting Performance Goals and Expectations Soft Skills Using Applications Solving Problems as a Team Succeeding as a Supervisor Successful Negotiation Time Management Understanding and Using Contracts Valuing Diversity For all these courses, and many other technical and computer courses, click here for our America Learn website. We can also provide our complete interactive online library to organizations with access to all their employees at much lower cost. Contact us at info@communicationideas.com Or Call 973-427-3004

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